References

  1. République francaise. Code de la santé publique: Mission des services d'Urgences en France. In: Article R712-65. 1995. Google Scholar

  2. Garga H, Ongolo-Zogo P. Améliorer l'accueil et la prise en charge dans les services d'accueil des urgences (SAU) des hôpitaux nationaux et régionaux au Cameroun. Yaoundé. SURE-CDBPS; 2013. Google Scholar

  3. Blakemore S. Overlong waiting times are "inhuman and degrading". Emergency Nurse. 2015; 23 (3): 8-9. PubMed | Google Scholar

  4. Buttigieg SC, VonEiff W, Farrugia P, Eiff MCv. Process Optimization in the Emergency Department by the Use of Point-of-Care-Testing (POCT) in Life-Threatening Conditions: Comparative Best Practice Examples from Germany and Malta. In: Buttigieg SC, Rathert C, VonEiff, Goes J, editors. International Best Practices in Health Care Management. 1st edition. United Kigdom:Emerald; 2015. p. 195-219. Google Scholar

  5. Ministère de la Santé et des Services Sociaux: Système d'information. ln: Guide de gestion de l'unité d'urgence. Québec: Ministère de la santé et des services sociaux; 2000. p. 1-8. Google Scholar

  6. Shapiro JS, Crowley D, Hoxhaj S, Langabeer Ii J, Panik B, Taylor TB, Weltge A, Nielson JA. Health Information Exchange in Emergency Medicine. Ann Emerg Med. 2016 Feb;67(2):216-26. PubMed | Google Scholar

  7. Taylor TB. Information management in the emergency department. Emerg Med Clin North Am. 2004; 22(1):241-257. PubMed | Google Scholar

  8. Dinh M, Chu M. Evolution of health information management and information technology in emergency medicine. Emerg Med (Fremantle). 2006; 18(3):289-294. PubMed | Google Scholar

  9. Wears RL. Health Information Technology and Victory. Ann Emerg Med. 2015; 65(2):143-145. PubMed | Google Scholar

  10. Handel DA, Wears RL, Nathanson LA, Pines JM. Using Information Technology to Improve the Quality and Safety of Emergency Care. Acad Emerg Med. 2011; 18(6):e45-e51. PubMed | Google Scholar

  11. Callen J, Li L, Georgiou A, Paoloni R, Gibson K, Li J, Stewart M, Braithwaite J, Westbrook JI. Does an integrated Emergency Department Information System change the sequence of clinical work? A mixed-method cross-site study. Int J Med Inform. 2014; 83(12):958-966. PubMed | Google Scholar

  12. Atenstaedt R, Evans K. Emergency departments: better safe than sorry? Emergency Nurse. 2015; 23(4):20-22. PubMed | Google Scholar

  13. Walker BH, McCown JS, Bowser D, Patev A, Raede FS, Razavi M, Dzielak D, Southward LH. An assessment of emergency department use among Mississippi's Medicaid population. J Miss State Med Assoc. 2015; 56(5):120-124. PubMed | Google Scholar

  14. Health Systems 20/20. Health system assessment in Bénin. Bethesda: Health Systems 20/20 project, Abt Associates; 2012. Google Scholar

  15. Ministère de la Santé. Plan National de Développement Sanitaire (PNDS) 2009-2018. Cotonou Bénin: Ministère de la Santé; 2009. Google Scholar

  16. Republique du Bénin. Décret No 2012-422 du 06 novembre 2012 portant attributions, organisation et fonctionnement du Centre National Hospitalier Universitaire Hubert Koutoukou MAGA (CNHU-HKM).Cotonou: Republique du Bénin; 2012. Google Scholar

  17. Centre National Hospitalier Universitaire Hubert K. Maga de Cotonou.http://www.cnhu-hkm.org/-Presentation-du-CNHU-.html (2013). Accessed 15 November 2015. Google Scholar

  18. Health Metrics Network. Rapport d'évaluation du système d'information sanitaire du Burkina Faso. Genève: World Health Organisation; 2008. Google Scholar

  19. Health Metrics Network. Rapport d'évaluation du système national d'information ivoirien par l'outil du réseau de métrologie sanitaire RMS/HMN. Genève: World Health Organisation; 2009. Google Scholar

  20. Ahmadi M, Damanabi S, Sadoughi F. A Comparative Study of the Proposed Models for the Components of the National Health Information System. Acta Inform Med. 2014; 22(2):115-119. PubMed | Google Scholar

  21. Chen H, Hailey D, Wang N, Yu P. A review of data quality assessment methods for public health information systems. Int J Environ Res Public Health. 2014; 11(5):5170-5207. PubMed | Google Scholar

  22. Casalino E, Choquet C, Bernard J, Debit A, Doumenc B, Berthoumieu A, Wargon M. Predictive variables of an emergency department quality and performance indicator: a 1-year prospective, observational, cohort study evaluating hospital and emergency census variables and emergency department time interval measurements. Emerg Med J. 2013; 30(8):638-645. PubMed | Google Scholar

  23. Duchateau F-X, Garnier-Connois D, Ricard-Hibon A, Josseaume J, Casalino E. Response time evaluation for emergency medical service as a part of its performance. Emerg Med J. 2013; 30(9):763-765. PubMed | Google Scholar

  24. Claessens YE, Kierzek G, Josseran L, André S, Bernas F, Pourriat JL. Services d'urgence: observatoires de santé publique. Réanimation. 2008; 17(8):807-815. PubMed | Google Scholar

  25. Josseran L, Fouillet A, Caillere N, Brun-Ney D, Ilef D, Brucker G, Medeiros H, Astagneau P. Assessment of a syndromic surveillance system based on morbidity data: results from the Oscour network during a heat wave. PLoS One. 2010; 5(8):e11984. PubMed | Google Scholar

  26. Vilain P, Pages F, Combes X, Marianne Dit Cassou PJ, Mougin-Damour K, Jacques-Antoine Y, Filleul L. Health impact assessment of cyclone Bejisa in Reunion Island (France) using syndromic surveillance. Prehosp Disaster Med. 2015; 30(2):137-144. PubMed | Google Scholar

  27. Murphy AR, Reddy MC. Identification and management of information problems by emergency department staff. AMIA Annu Symp Proc. 2014; 2014:1845-1854. PubMed | Google Scholar

  28. Farley HL, Baumlin KM, Hamedani AG, Cheung DS, Edwards MR, Fuller DC, Genes N, Griffey RT, Kelly JJ, McClay JC et al. Quality and Safety Implications of Emergency Department Information Systems. Ann Emerg Med. 2013 Oct;62(4):399-407. PubMed | Google Scholar

  29. Popovich M, Henderson JM, Stinn J. Information technology in the age of emergency public health response. IEEE Eng Med Biol Mag. 2002; 21(5):48-55. PubMed | Google Scholar

  30. Agence Techique de l'Information sur l'Hospitalisation. Atlas 2013 des SIH: Etats des lieux des Systèmes d'Informations Hospitaliers. France: Direction Générale de l'Offre; 2013. Google Scholar

  31. Bagayoko CO, Dufour JC, Chaacho S, Bouhaddou O, Fieschi M. Open source challenges for hospital information system (HIS) in developing countries: a pilot project in Mali. BMC Med Inform Decis Mak. 2010; 10:22. PubMed | Google Scholar

  32. World Bank. La politique hospitalière et le financement de l'hopital en Afrique: réforme hospitalière (2005). http://info.worldbank.org/etools/docs/library/233097/reform%20hospitaliere/htm/143_Domaines.htm. Accessed 15 November 2015. Google Scholar

  33. Réseau des hôpitaux de l'afrique de l'océan indien et des caraibes. Atelier Régional afrique e-Santé 2015. (2015). http://www.reshaoc.info/Atelier-re%CC%81gional-Afrique-E.html. Accessed 15 November 2015. Google Scholar

  34. Stone-Griffith S, Englebright JD, Cheung D, Korwek KM, Perlin JB. Data-driven process and operational improvement in the emergency department: the ED Dashboard and Reporting Application. J Healthc Manag. 2012; 57(3):167-180. PubMed | Google Scholar

  35. Coleman P, Nicholl J. Consensus methods to identify a set of potential performance indicators for systems of emergency and urgent care. J Health Serv Res Policy. 2010; 15(suppl 2):12-18. PubMed | Google Scholar

  36. Swartz JL, Cimino JJ, Fred MR, Green RA, Vawdrey DK. Designing a clinical dashboard to fill information gaps in the emergency department. AMIA Annu Symp Proc. 2014; 2014:1098-1104. PubMed | Google Scholar

  37. Belay H, Lippeveld T. Inventory of PRISM Framework and Tools. Application of PRISM Tools and Interventions for Strengthening Routine Health Information System Performance. Chapel Hill: MEASURE Evaluation; 2013. Google Scholar

  38. Lindberg MC. Real-time analytics increase early discharges: dashboard lowers cost per case, improves patient satisfaction and minimizes staff frustration. Health Manag Technol. 2011; 32(5):24-25. PubMed | Google Scholar

  39. Belay H. Are routine health information systems helping in measuring and managing health system? Experiences of implementing the PRISM tools in 20 countries. Bejing: Second Global Symposium on Health Systems Research; 2012. Google Scholar

  40. Hotchkiss DR, Aqil A, Lippeveld T, Mukooyo E. Evaluation of the Performance of Routine Information System Management (PRISM) framework: evidence from Uganda. BMC Health Serv Res. 2010; 10:188. PubMed | Google Scholar